shipping and digital delivery policy

Shipping and digital delivery policy

Effective 25 September 2026. DestinySync currently provides digital products and services only. We do not ship physical goods, so there are no shipping charges or tracking numbers.

What you receive

After a successful Kundali purchase, we send the digital report or access details to the email address you entered at checkout. The delivery email may also include a link to activate the DestinySync account created for your purchase. Other digital products may be available through your account or by email, as described at checkout.

Delivery timing

We aim to deliver a Kundali within 24 hours after payment confirmation. Payment verification, incomplete birth details, or a technical issue can delay delivery. If we need more information or cannot meet the target, we will use your purchase email to follow up.

What you need to check

Enter an email address you can access and check your birth details before paying. Check your inbox and spam or junk folder for the delivery and account-activation message. If an address is incorrect or a message does not arrive, contact us with your order reference and the email used at checkout; do not place another order solely because the first email is missing.

Consultations and Birth Time Rectification

A consultation or Birth Time Rectification is a scheduled service, not a shipped item. We send booking or scheduling details to your purchase email, normally within 24 hours of a confirmed order. The service itself takes place at the agreed time; its timing is separate from the 24-hour message target.

Delivery problems

If a report is missing, inaccessible, incomplete, or defective, email contact@destinysync.com with your order reference and purchase email. We will investigate and arrange delivery, correct the file, or provide the remedy described in our refund and cancellation policy. See also our terms and conditions and privacy policy.